Terms and Conditions
Introduction
These Terms and Conditions apply to your use of the Brenvort online store and purchases made through it. By using the store or placing an order, you agree to these terms and the policies referenced on the site.
Product descriptions
We make reasonable efforts to describe products accurately, including appearance, materials, dimensions and care details. Screen settings and lighting may affect color appearance. Review the individual product page for item-specific specifications.
Orders and availability
Submitting an order is an offer to purchase. We may review, decline or cancel an order where reasonably necessary, including suspected fraud, pricing errors, stock issues or incomplete information. If payment has been taken for an order we cancel, an appropriate refund will be arranged.
Pricing and payment
Prices and available payment methods are shown during checkout. Review the final total, including any applicable shipping charges and taxes displayed, before placing an order.
Product use and care
Use tableware according to item-specific care instructions. Do not assume a product is dishwasher-safe, microwave-safe, oven-safe, freezer-safe or suitable for very hot contents unless the product page or included instructions explicitly state so. Discontinue use if an item is cracked, chipped or otherwise damaged.
Shipping and returns
Processing and delivery estimates may vary. Return requests are governed by the Return & Refund Policy, without limiting rights that cannot be excluded under applicable law.
Intellectual property
Store content, branding, product descriptions, graphics and design elements are owned by or licensed to the relevant rights holders and may not be copied or reused commercially without permission.
Liability and statutory rights
To the extent permitted by law, the store is provided on an available basis and we are not responsible for losses caused by events outside our reasonable control. Nothing in these terms excludes liabilities or consumer rights that cannot legally be excluded.
Updates
We may update these terms by publishing a revised version on this page. Changes apply from the time they are posted, subject to applicable law.